General Pricing

Pricing designed to serve your interests. Read below to see how.
£79 diagnosis fee
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For MacBook Air and MacBook Pro
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For situations where you don't know the cause
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It's a fixed price, NOT an hourly rate
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Liquid damage diagnosis fee is £139
Mac repair diagnosis fee
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£19 diagnosis fee
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£19 for iPhone 5 to 8 models
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For situations where you don't know the cause
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iPhone X onwards the diagnosis fee is £35
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Liquid damage diagnosis fee is £39
iPhone or iPad diagnosis fee
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£139 per month
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For all iMac built in the last 12 years
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For situations where you don't know the cause
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To investigate if repair will make financial sense
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It's a fixed price, NOT an hourly rate
iMac repair service
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£39 diagnosis fee
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For all iMac built in the last 12 years
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For situations where you don't know the cause
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To investigate if repair will make financial sense
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It's a fixed price, NOT an hourly rate
iMac repair service
Get started

What you need to know

We have seen less reputable repair services offer free diagnosis or “gimmicks” like “no fix no fee” which means it’s in their interest to exaggerate problems or sometimes create problems when none exist. Our pricing means if an issue is minor or if a repair does not make financial sense, we will tell you upfront because we have a diagnosis fee or a minimum charge which we apply to all jobs - and we are upfront about it.

Businesses that do not charge a diagnosis fee have been known to exaggerate the issue to get you to spend money when it’s not needed, because if they don’t get you to do any repair, they will make a loss.

We believe in being paid for our skill, knowledge and time. If you also believe that your employer (or customer) should pay for your time, then you understand that our pricing is fair. It’s the way businesses across the world have run services for hundreds of years until the recent gimmicks which is a race to the bottom.

Example

When you book a device in for a diagnosis, your commitment is just for the diagnosis fee – as published on this page. So, if we assume they booked a MacBook in for diagnosis, then the diagnosis fee (also known as the minimum charge) would be £79. Once we complete the diagnosis, we will present our findings with solutions and prices. So, let’s say we found the battery needs to be replaced following the diagnosis, and that’s all that needs doing, and everything else is fine. We will say to the customer, the battery will cost £180, including parts and labour for a retina model, and that will be the total cost, and they will no longer need to pay the diagnosis fee if they proceed with the battery replacement. Alternatively, they can decide they do not want to do the repair for any reason, and pay the diagnosis fee of £79 and take their laptop.

That’s it, it’s as simple as that.

Customer review

"A fantastic experience with Ryan at I Repair."

The answers your need

Frequently Asked Questions

What products do you repair?

We only repair Apple products. The Apple products we repair includes MacBook, MacBook Air, MacBook Pro, Mac Mini and iMacs.

Are I Repair Mac's screens original Apple parts?

We are an alternative repair service to Apple and use the highest quality non-manufacturer alternative components and parts, all of which are QC tested.

Do you offer students discounts?

Yes, we do. We provide £25 discount on the actual cost of repair. We do not discount the diagnosis fee as the price is already at cost.

What should I do before handing over my device?

Whilst your device is in safe hands with us, you can back-up your device and reset back to the factory settings before hand for security purposes if you wish. We need access to your device so we can test your device’s repair thoroughly before handing back to you.

If I use your service will this void my Manufacturer’s warranty?

Like most third-party repair services, use of our service can void your manufacturer’s warranty.

Are you an Apple authorised supplier?

I Repair Mac’s is the alternative repair service to Apple and it’s subsidiary suppliers. We are an express repair service that utilises the highest quality parts.