Hi, My name is Ryan. I run "I Repair Mac's". I am a "one man army" :). I know because I have a high street shop, at a time when computer repair shops are dying out from British high streets, most people assume that it must be a bigger business.
I provide a mixture of walk-in repair service as well as appointment based work. As I am a small business, I only take a limited amount of work on at a time. Mainly to preserve my sanity. I don't wish to grow the business or take on employees.
The type of customers that come to me are mainly people who are looking for a high-quality service, and most importantly a personal service. My prices are about average, and I try and keep an eye on what my competitors are charging. I am definitely not the cheapest, and if thats what you are after, then my service is probably not for you.
There are so many run-of-the-mill back alley repair shops, more than you can count, and they will charge you next to nothing for repair, but if things go wrong you are scr*wd because they are often not a legal entity and they have no insurance at all. I make sure things are done properly and by the book, with a proper audit trail, from the job being booked to the after care.
And as it's just me, you won't be dealing with ten different people. So no call centres or helpdesks or call ques - and that sort of stuff. Its me all the way through.
So if you are interested in my service, please email me via the contact page or give me a call on 0207 100 1212. Thank you.
Oh, one last thing, my current opening hours for walk-in customers to the repair shop are as below. I have shop opening hours which are different to my actual working hours. I will work 9-6 most days, but I am at the shop or have the shop doors physically open a different set of hours eg 10am - 4pm. I have to do it like this otherwise I won't get to finish the repairs ;)
I will update these hours regularly - as and when changes happen. I will see customers well outside these hours by prior appointment. So you can see me as late as say 8pm in the evening - as long as the appointment is made in advance. Thank you.
Monday to Friday: 10am - 4pm
Saturday: by appointment only