My name is Ryan, I run a small independent Mac repair business, and provide one to one, face to face, personal service, that is normally super fast, at least compared to Apple.
About MeI am a one band with a passion for Macs...
Mac’s: My Passion
I Repair Mac’s
My name is Ryan, I am in my forties, and I run a small independent Mac Repair business based in Clerkenwell (Barbican, Old Street, Farringdon) in Central London. I have a real love of Apple computers. I don’t want to bore you too much about myself. I have been on and off in the computer repair business for 12 plus years. I have a repair passion for Macs, however, I have to be honest with you, its not my only passion. I am what they call a “scanner personality”, I have many interests and other business interests, and tinkering with Macs just happens to be one of them. The best way to judge if I or my service is right for you is to pick up the phone and talk to me, or come and see me in person – or you could read the reviews about me 😉
I provide truly personal service, from a good old fashioned “bricks and mortar” shop. You may have noticed specialist computer repair shops are dying from the high street… I continue to stay strong.Bricks & Mortar
Until a few years ago I had always run online businesses, and I had never been a one man band before. Since opening this shop, which is a first for me, this is the first time in my life that I am actually working for myself without anyone working with me. I have now no intensions of growing. I am trying enjoy what I do for a change, and take just about enough customers to pay my rent and get by. There have been times when I have wanted to pack it all in, because running a high street shop can be stressful, but so many loyal customers appreciate coming into the shop with their Mac issues, that it would kill me to close it. So I keep it open. Most people wonder how my business survives, when most repair shops, much bigger ones, close. All I can say is that I have loyal customers who keep coming back, and I bend over backwards to give a good service. Thats it, no magic formula!
Although I have a high street shop, most of my customers come across the UK, and people will post in their repair to me via courier and I would send it back…How can we change?
Much of my business nowadays comes online from all over the UK. It seems people look for reputable Mac experts all over the country. So if you have landed on my site, I can have your device collected from almost anywhere in the UK. Normally with 24 or 48 hours. Your items can be insured for a small fee, and it can also be tracked. So if you are interested in having your MacBook or iMac repaired give me a call or drop me an email. I will do my best to help. By the way, in London I can collect within a few hours!